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Terms of Service

Last Updated: November 10, 2023

Welcome to Allitquies Bus Tours. These Terms of Service ("Terms") govern your use of our website, services, and tour offerings. Please read these Terms carefully before booking tours or using our website.

By accessing our website, booking tours, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website (allitquies.com) and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated into these Terms by reference.

2. Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

3. Use of Website

3.1 License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes, subject to these Terms.

3.2 Prohibited Activities

You agree not to:

  • Use our website in any way that violates applicable laws or regulations
  • Interfere with the security or proper functioning of our website
  • Attempt to gain unauthorized access to our systems or user accounts
  • Use our website to transmit malware, viruses, or other harmful code
  • Scrape, data mine, or extract data from our website using automated means
  • Copy, modify, distribute, sell, or lease any part of our website
  • Use our website to send unsolicited communications
  • Impersonate any person or entity or misrepresent your affiliation

3.3 Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, icons, software, and design elements, are the property of Allitquies Bus Tours or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute our content without our express written permission.

4. Tour Bookings and Reservations

4.1 Booking Process

Tour bookings can be made through our website, by phone, or via email. All bookings are subject to availability. A booking is not confirmed until you receive a confirmation email or written confirmation from us.

4.2 Pricing and Payment

All prices are listed in Danish Kroner (DKK) and include applicable taxes unless otherwise stated. Payment methods accepted are detailed on our website at the time of booking. Full payment is required to confirm your reservation unless otherwise specified.

4.3 Special Requirements

If you have special requirements (dietary, accessibility, etc.), please inform us at the time of booking. While we will make reasonable efforts to accommodate your needs, we cannot guarantee that all special requirements can be met.

5. Cancellation and Refund Policy

5.1 Cancellation by Customer

Cancellation policies vary by tour type. Generally:

  • Cancellations made more than 7 days before the tour date are eligible for a full refund
  • Cancellations made 3-7 days before the tour date are eligible for a 50% refund
  • Cancellations made less than 3 days before the tour date are not eligible for a refund

All cancellation requests must be submitted in writing to [email protected].

5.2 Cancellation by Allitquies

We reserve the right to cancel tours due to insufficient participants, unsafe conditions, force majeure events, or circumstances beyond our reasonable control. In such cases, you will be offered either a full refund or an alternative tour date.

5.3 Tour Modifications

We reserve the right to modify tour itineraries, schedules, or included services if necessary due to weather, road conditions, or other unforeseen circumstances. If significant changes are made, we will inform you as soon as possible.

6. Tour Participation and Conduct

6.1 Tour Participation Requirements

Participants must:

  • Arrive at the designated meeting point at least 15 minutes before the scheduled departure time
  • Follow all instructions provided by the tour guide or staff
  • Possess valid identification documents and any required travel documents
  • Inform us of health conditions that may affect tour participation

6.2 Participant Conduct

We expect all participants to behave in a respectful manner toward other guests, staff, and locals. We reserve the right to refuse service or remove from a tour any person who:

  • Engages in disruptive or unsafe behavior
  • Appears to be under the influence of alcohol or drugs
  • Harasses or threatens others
  • Damages property
  • Fails to follow tour guidelines or staff instructions

No refunds will be provided if you are removed from a tour due to inappropriate conduct.

7. Liability and Insurance

7.1 Limitation of Liability

To the maximum extent permitted by law, Allitquies Bus Tours and our affiliates, partners, and suppliers shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Personal injury, property damage, or losses arising from your participation in tours
  • Delays, changes, or cancellations due to circumstances beyond our control
  • Acts or omissions of third-party service providers
  • Lost, stolen, or damaged personal belongings during tours

Our liability for any claim shall be limited to the amount paid by you for the specific tour in question.

7.2 Indemnification

You agree to indemnify, defend, and hold harmless Allitquies Bus Tours, our affiliates, partners, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

7.3 Travel Insurance

We strongly recommend that all participants obtain comprehensive travel insurance that covers trip cancellation, medical emergencies, and personal property loss or damage.

8. Media Release

During tours, we may take photographs or videos for promotional purposes. By participating in our tours, you grant us permission to use images or videos that include you for marketing, social media, and other promotional materials without compensation. If you do not wish to be photographed or recorded, please inform your tour guide at the beginning of the tour.

9. Disputes and Governing Law

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of laws principles.

9.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through:

  1. Informal negotiation – We encourage you to contact us first to seek a resolution
  2. Mediation – If negotiation is unsuccessful, disputes shall be submitted to mediation in Copenhagen, Denmark
  3. Legal action – If mediation is unsuccessful, disputes shall be resolved exclusively in the courts of Denmark

10. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.

11. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Allitquies Bus Tours concerning our services and supersede all prior agreements, understandings, representations, and warranties.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Allitquies Bus Tours
Nørregade 28, 1165 Copenhagen, Denmark
Email: [email protected]
Phone: +45 3316 3000

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